ELAND PROMO™ Custom Promotional Items Supplier
Frequently Asked Questions
The FAQ section is designed to address common inquiries from customers seeking custom marketing solutions. If you have more detailed questions, please contact us through the contact form, email or WhatsApp.
What types of promotional items do you offer?
We provide diverse promotional products, including custom stationery (e.g., notebooks, pens), tech accessories (USB drives, power banks), lifestyle items (water bottles, canvas bags), trade show gifts (badges, keychains), etc. All support logo printing, pattern customization, and packaging design. We can recommend suitable categories based on your budget and usage scenarios.
What is the minimum order quantity for custom promotional gifts?
The minimum order quantity (MOQ) for standard products ranges from 50 to 500 pieces, varying by category and craftsmanship (e.g., premium gifts may have higher MOQs). Flexible solutions are available for small-batch orders—contact our customer service for details, and bulk orders enjoy discount privileges.
How is the price of promotional items calculated?
Prices depend on materials, craftsmanship, quantity, and customization requirements (e.g., printing colors, packaging). For example, customizing 1,000 standard cotton canvas bags may cost $10–$15 per piece, including single-color logo printing. Submit your specific needs via our Contact Form for a detailed quote within 24 hours.
What is the delivery timeline for custom products?
The standard process is: 7–15 working days for production after design confirmation, plus 10–25 days for shipping (varies by region). Urgent orders can request expedited services (additional communication required).
Do you provide international logistics services?
We support global delivery via international couriers (DHL, UPS, etc.) or air/sea freight, with shipping fees calculated based on destination and order volume. Consult our custom service for the optimal logistics solution when placing an order.
How do you ensure the quality of promotional products?
We strictly control the production process, implementing 3-layer quality checks (raw materials, semi-finished products, finished goods), and provide sample confirmation before bulk production. For quality issues, we offer a 7-day return and exchange policy.
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